Guaranteed Service Level
Get the most out of your IT with SAMSA’s GSL!
Planning ahead is a necessity in any business and with SAMSA’s Guaranteed Service Levels, we can help you plan out an affordable budget for the support your network needs. By pre-purchasing support hours, you’ll receive a much lower rate on services. And no need to worry if you go past those hours, additional hours are at a discounted rate too!
Here’s just a few advantages you’ll see with SAMSA GSLs:
- Multiple GSL levels to meet the needs of any business.
- Telephone, fax, and email assistance for operation of the network equipment and attached workstations and printers.
- Other support and development services as required (application software development, training, custom programming, etc.).
- Minimal response time for service calls placed during normal business hours.
For more information, call or request a quote today!